This is Dumas Goods, the seller which is hereinafter referred to as “we”, “us”, “ours”. The buyer – a person stated as the buyer in the order, hereinafter referred to as “you” or “your”.

By visiting and purchasing at our website You are accepting these terms and conditions. Upon confirmation of the customer’s order, a written and binding agreement is entered into between the customer and Dumas Goods. Please read the order confirmation carefully and make sure the details are in accordance with your order.

Only customers over the age of 18 are permitted to make online purchases from dumasgoods.com. If you are younger than 18, permission must be made from a parent or other person of authority.

Purchasing & Payment

DumasGoods.com accepts payments through Stripe, PayPal and Paysera. We use Stripe as a payment partner and accept Visa (credit and debit cards), Mastercard (credit and debit cards), American Express, Apple Pay, and PayPal. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. All card data is archived in accordance with the regulations specified by the card issuing companies. If the payment is through PayPal, you can safely transfer money for the transaction with SSL (Secure Socket Layer) and an encrypted connection. When you choose to pay with your PayPal account, you will be transferred to the PayPal site automatically. Paysera is basically used for the payments in our home country Lithuania or other Baltic states that

In order to finish the purchase, we need to hold personal information including your name, email address, phone number, home address, and shipping address so we could process and fulfill your order. Your payment details, credit card numbers or other card information is kept safe through the systems we use. Saved card details will never be shared with other third parties and will only be used to process your order using the payment partner system. Your card will be charged once the order is placed.

We reserve the right to cancel the order if it is not possible to reserve the purchase amount. You will receive a notification of cancellation.

Prices & Fees

The prices in EUR are excluding VAT as all the fees depends on the country that You ships to. The total cost of your purchase will be specified before you confirm your order and will include all expenses related to the purchase, such as postage, customization, packaging etc. As a seller based in EU, we must collect VAT from EU countries, but we do not collect VAT from non-EU countries, so fees may be applied to those countries when accepting the package. We want to reassure you that the shipment is declared as a gift and states the lowest value. We also reserve our right to change prices at any time.

Production & Shipping

All our goods are made to order. Any item that is purchased is made after the confirmation of successful payment. As we have wide scale of sizes for Italian greyhound and whippet, many colors, and designs, as a small and sustainable business we are not able/tend to store already made items. The processing time depends on season: Spring-Autumn (3-5 business days) Autumn-Spring (7-10 business days). After the items are made, we ship them via the courier of your choice (selected when ordering) .

Standard Shipping (International Lithuanian Post office service) – worldwide, LP Express shipping – local, Express Shipping (DHL) – Europe. Just in case You need a fast delivery outside the Europe, please contact us directly – we will see what the couriers can offer. The shipping time depends on the selected shipping type. Local shipping (Lithuania) – 2-3 days; Standard shipping (worldwide) – 15-30 business days depending on country; Express Shipping (Europe) – 5-7 business days. We accept no responsibility for delays in customs processes and pandemic situation. Shipping times stated in our shipping information are a guide only. All parcels are shipped from our workshop, what means we do not sell our items on any other platform than DumasGoods.com, Etsy, Instagram, Facebook – under Dumas Goods brand name only. Beware of fraudsters.

Returns & Exchanges

Since our garments are made to order we strongly believe You purchase responsibly, with a great attention to measuring guides and a help request of ours if needed. The clothing is designed especially for two breeds – Italian Greyhounds and Whippets, no matter how much we love all dogs we take no responsibility when it doesn’t fit for any other breed. We cannot offer returns, exchanges, or cancelation of customized or discounted goods. If the size doesn’t fit after all, the item can be returned to us with no signs of wearing, in original packaging and with attached labels – the return must be made within 14 days after accepting. The parcel should be registered with a tracking number (recommended), the refund cannot be issued if the parcel is lost in transit. The fees upon exchange/return/shipping are counted to the customer and are not included in refund.

Contact us to agree all return/exchange details at hello@dumasgoods.com